Privacy Policy

Who we are

ORIA provides custom software development, business automation, system integration, CRM, web application and AI-powered digital solutions for businesses. For personal data processed through this website and our direct business communications, ORIA acts as the data controller where it determines the purposes and means of processing.

Information we collect

Depending on how you interact with us, we may collect information including:

• Your name and contact details.
• Your email address and telephone number.
• Company and professional information.
• Information you provide about your project or requirements.
• Correspondence and communications with ORIA.
• Technical information generated when you use our website.
• Billing and transaction information where applicable.

How we use your information

We may use personal information to:

• Respond to enquiries and project requests.
• Prepare quotations and proposals.
• Provide and manage contracted services.
• Communicate regarding project delivery and support.
• Process payments, invoices and business records.
• Maintain and improve our website and services.
• Protect our systems and prevent misuse or fraud.
• Comply with applicable legal and regulatory obligations.

Legal bases for processing

Depending on the circumstances, ORIA may process personal data because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, based on our legitimate business interests, or on the basis of your consent where consent is required.

Business clients and project data

When providing software and automation services, ORIA may process information supplied by a client as part of a project. Where ORIA processes personal data solely on behalf of a client, the respective responsibilities of ORIA and the client may be governed by the applicable service agreement or data processing agreement.

Service providers and third parties

We may use trusted service providers where necessary to operate our business and provide our services, including hosting, infrastructure, communication, payment, development, analytics or software providers. Personal information may also be disclosed where required by law, regulation, legal process or a competent authority.

International data transfers

Some service providers or technology platforms used by ORIA may process information outside the European Economic Area. Where required, appropriate safeguards will be used for such transfers in accordance with applicable data protection law.

Data retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate business and accounting records, resolving disputes and complying with legal obligations. Retention periods may vary depending on the type of information, the nature of our relationship with you and applicable legal requirements.

Data security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. No online service or electronic storage method can guarantee absolute security, but we work to maintain safeguards appropriate to the nature of the information we process.

Your data protection rights

Subject to applicable law and the circumstances of the processing, you may have rights including:

• The right to access your personal data.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data.
• The right to restrict processing.
• The right to object to certain processing.
• The right to data portability where applicable.
• The right to withdraw consent where processing relies on consent.

You may exercise your rights by contacting ORIA using the details below.

Cookies and website technologies

The website may use cookies or similar technologies required for functionality, security or user experience. If non-essential analytics, advertising or similar tracking technologies are used, information and consent controls will be provided where required by applicable law.

Complaints

If you have concerns regarding the way ORIA processes your personal information, please contact us first so that we can review your request. You also have the right to lodge a complaint with the French data protection authority, the Commission Nationale de l'Informatique et des Libertés (CNIL), where applicable.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our services, technology, business practices or legal obligations. The current version will be published on this page together with its latest revision date.

Contact us

Email: contact@oria.com.im
Phone: +34 637 558 778